My wife and I were debating where to go for lunch. I didn’t want to go where my wife wanted as the service was always slow. My wife refused to go where I wanted because she couldn’t justify the extra cost of tipping. I did not want fast casual, as I preferred to sit down and not stand in line. And, I always hate it when I forget to order the chips and guacamole, and then have to wait back in line, or cut the line and obnoxiously interrupt someone. We ended up making peanut butter and jelly sandwiches.
Later that week, I was at my restaurant going over my labor costs for the previous month and amazed at the constant increase. And, my staff was struggling to upsell and grow per check revenue. The more I looked at the numbers, the more aggravated I became.
That afternoon, and I called my former restaurant partner and current technology entrepreneur. There had to be a technology answer for this.
And there was.
Welcome to CONVENIENCE DINING.
We realized technology and restaurants must merge to give diners a simpler, faster, more convenient alternative to traditional dining without sacrificing quality and service. We knew from our experience serving tables, owning restaurants, and leading technology software development that technology should streamline the ordering and payment elements of restaurant dining. We envisioned CONVENIENCE DINING, giving diners the ability to tailor their experience on their schedule, while providing merchants a way to tap into the speed and ease of the fast-casual space while retaining a relaxed sit-down experience. We believe SERVD will digitize the modern restaurant experience and allow everyone to:
DINE MORE. WAIT LESS.